Last updated: August 2025
We respect your privacy. This policy outlines how London Academy collects, uses, and protects your personal information.
1. Information We Collect
We may collect the following types of personal data:
- Your name and email address (when booking a call or sending a message)
- Time zone or country (to schedule sessions)
- Your communication preferences
- Optional info you provide during discovery calls (e.g., English level, job goals)
2. How We Use Your Information
We use your information to:
- Schedule and deliver coaching sessions
- Communicate with you via email or WhatsApp
- Improve our services and understand client needs
- Send you updates (only if you opt in)
3. Who Has Access
Your data is only accessed by:
- Your assigned coach(es)
- Our administrative team for scheduling or billing
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Third-Party Tools
We use secure third-party platforms such as:
- Calendly or similar for booking
- Zoom or Google Meet for sessions
- Email services for communication
These platforms have their own privacy policies and comply with global data standards.
5. Cookies & Analytics
Our website may use basic cookies or analytics tools (e.g., Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings.
6. Your Rights
You may request to:
- Access the data we hold about you
- Correct or update your information
- Delete your data from our system
Just email us at info@londonacademy.co
7. Data Security
We take your privacy seriously. All information is stored securely and accessed only by authorized team members.
8. Changes to This Policy
We may update this policy as needed. When we do, we’ll update the “Last Updated” date at the top.